As of the publishing of this reply, you must now call into our Billing Team for security purposes to have your account canceled. You can reach them at 1-855-229-5506.
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Updated: October 2017
Thank you for your request. There is currently no way to cancel your account online. If your marketing activities are on hold, suspend your account to keep all of your content, reporting, and contact information stored for when you're ready to use it again. You have the option to cancel your account, but we can only restore your account up to 90 days after cancellation.
To cancel your account, please contact our Billing specialists at 855-229-5506 between 8AM - 8PM EST Monday - Friday. Our specialists will not pressure you to keep your account. You will be asked to provide feedback to ensure our products and services are improving for the future.
Be sure to contact us prior to your next billing date in order to avoid the next month's charges, and have the following information ready:
We'll send an email within 24 hours to your main account email address confirming your request.
I hope this helps!
Thank you for your time.
Hello, Thank you for posting. To cancel your account please call in to our billing department at (855) 229-5506.
I took a look at your account and see that a user logged into your account yesterday came into our Chat Service to cancel your account. Your account is scheduled to be canceled on the 19th of October. If you have any questions, please contact our Billing Team at the number provided above.
I have an account i have been paying for over 2 years and when i went to use it, it was inactive. So please. Can you please cancel my subscription under Integra Tax email address was "removed by moderator" which is no longer active. payment goes from a credit card in the name of Angela Fritzsch Number ends in "removed by moderator"
I'm sorry to hear that you could not locate our Contact information when in your account.
Up in the very top of the page when you're logged in, there is a dark blue header. The first option on this header is a drop down for our phone numbers to reach us.
I also took a look at your account and I see that you did speak with a rep today and your account is scheduled to be canceled.
If there's anything else I could help you with, please let me know.