hi can you also delete my account? or just remove my email. free trial is already expired and i don't use cc anymore. thanks!
Thank you for reaching out to the Community. Thank you for notifying us! Since your account is a trial, it will automatically delete all the information after 60 days.
Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend.
@CarolB465 I'm sorry for the long wait when you tried to call us earlier. Unfortunately, we were experiencing an issue around the time you called in, which caused an increased in our call volume for the day. Luckily, the issue has been resolved and it should be much quicker to reach us if you wanted to call again. In case you need it, you can reach out billing department directly at 1-855-229-5506.
I apologize for any inconvenience but we do require you to call in and speak with our Billing team. They can be reached at 855-229-5506. Their hours are 7AM-9PM EST Monday through Friday. The account will be open and billable until then.
We do require you to call in and speak with our Billing team in order to cancel your account. They can be reached at 855-229-5506. Their hours are 7AM to 9PM EST Monday through Friday. The account will be open and billable until then. I apologize for any inconvenience.