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SOLVED
Frequent Visitor

Cancel my account!

Your local trainer is unresponsive to Baltimore Business. Your software is not user friendly. Cancel my account! Respectfully, Patrick Rowley Patrick's of Pratt Street Baltimore MD cell 

Tags (2)
New Member

I want to cancel my subscription

When I click on Cancel a product the screen goes blank. How can i cancel?
CTCT Employee

Re: I want to cancel my subscription

Robert,

I can help you with an answer. Sorry that you need to leave us, but if you call in at 866.289.2101 Monday thru Friday, our billing team can handle your request for you. Have a great weekend!

Thank you,
Marty K
Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me href="http://www.twitter.com/ctcthelp" target="_blank">here!
Honored Contributor

Re: I want to cancel my subscription

Hi Robert,

 

The best number to call would be our Billing Team who can directly help you at 1-855-229-5506.

 

Thanks!

New Member

Please del my account

Please del my account. **Removed By Moderator** Thanks.

New Member

I am not interested

This is not what I want. Please stop my trial.
Tags (2)
Honored Contributor

Re: I am not interested

Hi Debbie,

 

I'm sorry to hear that the trial is not what you were looking for.  You don't have any credit card information in your account so the trial will just expire at the end of 60 days.  If you want to still put it through as a cancellation, you can give our Billing Team a call at 1-855-229-5506.

 

Thanks for giving us a try!

Moderator

Re: Please del my account

Thanks for posting. I see you have a trial account so it will end on its own. You don't need to worry about closing the account as you haven't inserted any credit card information yet. It looks like you have 60 days left in the trial. 

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
New Member

Confirm my email

I have been waiting over ten minutes for CC to verify my email. I wish now to discontinue my free trial. Thanks and regards, Dave
Honored Contributor

Re: Confirm my email

Hello Dave, 

 

I apologize for the troubles you were having verifying your email address.   If you would like, we can help you to get your email verified so you can use the account.  We would just need you to send an email from the address you want verified to social_support(at)constantcontact(dot)com and reference this post.  

 

If you still wish to discontinue your trial, what you can do is let the 60 days pass as there is no credit card information on the account.  This will expire your free trial and will not charge you anything.  

 

 

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