Thank you for reaching out to the Community! I apologize for any inconvenience our billing process causes, but for your security in order to cancel your account you will have to give our billing team a call. As we do request a call to cancel, they will not pressure you to stay with the company. We are sorry to see you go but we wish you luck!
Hello @MelissaM066. I'm sorry to hear that you were looking to cancel your account! It looks like you were able to speak with our Billing team yesterday and they were able to assist you. Please let us know if you have any further questions or concerns.
I'm sorry to hear this! Our Billing Support is currently available by phone to assist with this cancellation request. One of these agents can also look into these charges on your account as well.
I'm sorry to hear you want to delete your account. Because we cannot go into your billing details here in the Community. I'd suggest calling into our Billing Support directly for further assistance with this change on your account.
I'm sorry to hear you no longer wish to use your account. I can see you were able to get in touch with our Billing Support for assistance with this request. If you have any further questions, please give a call back in to our Billing Department. Our support will be happy to answer any questions you may have.
Hi There, I would like to cancel my account but I can't find where to do so online nor can I find a phone number. Could someone please contact us at Thank you, Mike and Laura Whittingham Once Upon A Child-Surrey