Thank you for reaching out to the Community! I can see in your account you were able to contact our Billing Department for this request. If you have any further questions, please give a call back in to this team. One of our Billing agents can help find the answers you need.
For your account security we are unable to process cancellation requests here in the Community. Instead we ask that you please call into our Billing Department for further assistance!
If you call into the UK Billing Support number -0808 234 0945 or try 0808 234 9315
They will be able to walk you through the steps of cancelling your account over the phone!
I'm sorry to hear you would like to close your account. If you can please give a call into our Billing Support, one of these agents can assist with your request. Thanks!
Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause, but for account security, please give our billing team a call to cancel your account. Thank you!
Account please - Chat is not available and I have phoned the Australian number and that support is not available either - I would like to cancel our account please.