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Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).

Need to cancel account.

SOLVED
Moderator

Re: Cancel Account

Hi @StephenT891 

I am sorry to hear you want to cancel this account. Our billing team will be happy to help with this via phone. At this time you do need to call in to close the account for the security of your information. 

 

US Hours
Monday - Thursday: 7 a.m. - 11 p.m. ET
Friday: 7 a.m. - 9 p.m. ET
Saturday - Sunday: 10 a.m. - 8 p.m. ET

(855) 229-5506 (billing)

 

 

Thanks,

Hannah M.
Community and Social Media Support

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Occasional Visitor

account

dear sir i do not use it constant contract .pls it cut usd60 from my credit card yesterday. pls return the money.close my account account name;**Removed By Moderator**

Tags (3)
Moderator

Re: account

I am sorry to hear you want to close your account. Our billing team will be happy to help complete this for you via phone. At this time you do need to call into the billing department to close your account and stop all billing. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
New Member

I wish to unsubscribe

I want to cancel I was mislead to constant contact I do not want this how do I unsubscibe
Tags (2)
Honored Contributor

Re: I wish to unsubscribe

Hi Linda,

 

I'm sorry to hear that you'd like to cancel your account with us. You will need to contact our Billing Department at 1-855-229-5506 and they will be able to process this for you.

 

Thanks for giving us a try!

New Member

Cancel

This was supposed to be a FREE tool to create a website. What is the FREE part signing on! Where the hell do you cancel!!!!
Moderator

Re: Cancel

Hi Doug, 

Thanks for posting, I am sorry for the confusion. Constant Contact provides marketing tools but not a way to make a website. Is it possible you signed up with the wrong site?

 

I see your account is in trial so you haven't provided any credit card information to us. Your free trial will end in 59 days if you no longer want it. There is no need to cancel.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
New Member

Cancellation

Please cancel our account effective today. Please confirm by email receipt of this cancellation. Rhonda

Tags (3)
Moderator

Re: Cancellation

Hi Rhonda,

I am sorry to hear you want to cancel your account. At this time the billing team will be happy to process this via phone for you. The account can only be closed when you call in, here is how to reach them!

 

Thanks!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
New Member

How do I terminate this account?

Hi: How do I terminate this account to ensure I do not incur any more charges? Thank you
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