Some customers are experiencing an issue where their opens and click through reporting are not updating properly. We are working to fix this as soon as possible.
I am sorry to hear you would like to cancel but our billing team will be able to help. We are only able to cancel accounts via phone at this time so please give them a call.
I am sorry to hear you want to cancel. At this time you will need to give our billing team a call to cancel the account. They can be reached only via phone.
Here's a link to their contact information and hours.
I thought the same when i started using this product, but as they say practice makes perfect.
I can remember when i bought my first iphone, i hadnt got a clue what to do with it and now i wouldnt be without it.
Its just the same with this software, give it a little more time and all will be well.
Plus they have got a great team behind them always willing to help, telephone them if you are struggling to utilise any of its features, ive got to say im perfectly happy with the product and would reccomend it to anyone. :smileyhappy:
I am sorry to hear you want to close your account but our billing team will be happy to help! You will have to give them a call to make sure everything is set to close on the date you would like. We also want to confirm you have a copy of all your information.
Thanks for posting, our billing team will be happy to help close your account if you can give them a call. We're sorry to see you go but can make it a quick and easy process for you. We'll need to confirm some information on the account for security and then can help you get any information you need.