I have passed along your request to cancel to our Billing Team and they will reach out to you and send a confirmation email to you shortly when your account has been cancelled.
Thanks for reaching out in the Community and good luck to you in all of your endeavors!
I understand this completely! I feel the same way. Until I find another marketing resource - I will also be looking!
I would like to have it know for the record that Constant Contact has made it more and more difficult and complicated for people to use and time consuming by trying to update. I will be looking into using a different marketing tool for our emails - they need to focus on making things faster and easier for staff to update - not more time consuming. CC needs to find new designers that are in line with the consumer's thinking. Make things faster and easier.
I am sorry to hear you are looking to cancel. I've taken a look and sent your case over to billing with high priority. They will be following up via email within 4 hours for you.
I am sorry to hear the number isn't showing. Here is a link to all of Support's Contact information instead.
I'm not sure of the specifics of your account but typically the account would be cancelled at the end of your billing cycle so you use up the time you've already paid for. Constant Contact doesn't provide refunds so if you have prepaid on the account it would be best to wait until the end of the paid time to cancel. Our billing team would be able to provide more detail for you!
Just opened account with your with email address **Removed by Moderator**. The account is still in trial but i request you delete it totally.