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New List Automatically Unsubs

Member

New List Automatically Unsubs

Hello,

 

We uploaded a brand new list of 24K and almost 100% came back Unsubscribed. This was a brand new list into CC so not sure why it was flagged that all contacts had unsubscribed before we even sent anything. Anyone have any ideas?

 

Thank you

1 REPLY 1
CTCT Employee

Re: New List Automatically Unsubs

Hi @DavidW3442

 

Thanks for joining us in the Community. In order to better assist you, please reach out to our Account Review team who will be able to speak as to why these contacts were uploaded as unsubscribed. For contact phone numbers and hours please click here


Brian_H
Community & Social Media Support

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