cancel
Showing results for 
Search instead for 
Did you mean: 

New System Sucks

Highlighted
Occasional Contributor

New System Sucks

Why do you change a system that works? Who is going to train my 30 people on how to use it? You can no longer 'copy and paste' like the old system. Did anyone think that the people who use this are not all 'experts' and what a simple system to use? Please tell me why I should continue to pay you for a service that is too complicated for many people. There are plenty of alternatives.
1 REPLY
Moderator

Re: New System Sucks

Hi @MattW03

 

Thank you for reaching out to the Community about your email templates. I apologize for the experience you're having with moving over to our newest Third Generation Editor. We have updated our editor to make creating emails even easier than before as these templates have drag-and-drop editing and all the templates are mobile responsive. In fact, here is an article we have to help with moving from the Second-Generation Editor to the Third-Generation Editor.

 

If you have multiple people working in your account I would suggest creating a master template. Creating a master template will help you save time as all you have to do is copy your master template and fill in your content. Support is also available here in the Community and by phone to help along the way!


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!