cancel
Showing results for 
Search instead for 
Did you mean: 
Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

New Welcome Email v Old

Highlighted
Occasional Contributor

New Welcome Email v Old

I created a new Welcome Email using the Automation tab settings with the new CC structure.  It works fine but now I have two welcome emails being sent.  The new one and the old one from the List Growth Tools area.  How do I shut off the old welcome email in the Tools area?

3 REPLIES 3
Honored Contributor

Re: New Welcome Email v Old

Be aware that when you turn it off you disable that across all email lists present and future.

 

 

Here are the steps to disable the function.

 

 

2016-08-23_16-46-11.jpg

Occasional Contributor

Re: New Welcome Email v Old

By selecting the OFF radio button, does that turn off just the old Welcome Email shown in the Tools area or that one and the new one in the Campaign/Autoresponder section as well?

Honored Contributor

Re: New Welcome Email v Old

Just the old one.