cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

New account is temporary deactivated

Occasional Visitor

New account is temporary deactivated

Hi!

 

I created a new Account with free plan yesterday. When I tried to login today I was redirected to the page that says: 

 

"We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time."

 

I don't have any ability to call to the support via phone and chat is not working.

 

Can someone help me with this?

Tags (2)
1 REPLY 1
Highlighted
Moderator

Re: New account is temporary deactivated

Hi @user288097

 

Thank you for reaching out to the Community! I took a look at your account and can see you have an open ticket with our Account Review for this. One of these support member will be reaching out to you with further assistance.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.