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New account is temporary deactivated

New Member

New account is temporary deactivated

Hi!



I created a new Account with free plan yesterday. When I tried to login today I was redirected to the page that says:



"We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time."



I don't have any ability to call to the support via phone and chat is not working.



Can someone help me with this?
1 REPLY 1
Moderator

Re: New account is temporary deactivated

Hi @user09005 

 

Thank you for bringing this to our attention! We would be happy to help point you in the right direction. This disable was however put in place by our Account Review team. I apologize this team is currently only available by phone at these hours and numbers. For your security we are unable to go into your account details here in the Community.


Frankie.P
Community & Social Media Support

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