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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Not receiving preview email

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Not receiving preview email

The test emails are not sending and so far I have used 3/4 different emails.

 

1 REPLY 1
CTCT Employee

Re: Not receiving preview email

Hello @CalgaryDropIn,

 

Thank you for reaching out to the Community! I apologize for any inconvenience that this has caused. Please check your spam or junk and see if the email campaign is in there. If it is not, please email social_support(at)constantcontact(dot)com your username, a reference to this post, the email addresses you have been trying, and the email campaign name you are trying to send so we can do further research. If the email campaign is in spam or junk, it is a content related issue. Please click here to read more about how to prevent your emails from going into spam or junk. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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