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Nothing is loading..

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New Member

Nothing is loading..

Just a circle in the middle of the page..nothing loading.
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3 REPLIES 3
CTCT Employee

Re: Nothing is loading..

Hello @JonathonW1

 

I am sorry that this is happening.  Can you tell me where this is occuring within your account?  Are you seeing this on every page, the contacts page, the library page, or somewhere else?  To help you can test using another browser or using the browser without add-ons.  

 

Let us know if this helps. 

Visitor

Re: Nothing is loading..

We can log in but nothing is showing up. We have attempted to click on the icons on the left hand side and nothing appears to be happening.
CTCT Employee

Re: Nothing is loading..

Hello Christyw907,

 

Thank you for letting us know.  We are aware of an issue that is causing some slowness in some accounts with certain Internet Service Providers.  So that we may look into this further for you, please send us an email to social_support(at)constantcontact(dot)com with the following details:

 

  • Your Username if different than the account associated with your Community Name.
  • The web browser and version you are using.
  • The operating system and version you are using.
  • The Internet Service Provider you use (Comcast, Verizon, etc.)

Once we have this information, we can track this in your account and work towards resolving this for you.

 

I appreciate your message and look forward to your response.  Thank you for using Constant Contact and for your time!

Troy S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.