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Now , My account is temporarily deactivated... Please make my account Inactive ...

New Member

Now , My account is temporarily deactivated... Please make my account Inactive ...

Hiii Sir,

 

In my account, shows a dialog-box ( We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time). 

I tried to reach you by made a call or mail, but can't reach you... Please, give a solution to re-activate my account. Here, I attached my mail ID... Please, send the details why you was deactivated my account temporarily...

Kindly, mail to the given mail ID -

 

11 REPLIES 11
CTCT Employee

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hello @KewalE9,

 

Thank you for contacting the Community! I apologize that your account was temporarily deactivated. You should be able to log into your account now without any issues. 

 

Please let us know if you have any further questions!


Thank you! 

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Occasional Visitor

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hi

I am facing the same problem, please help.

Moderator

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hello @AssadK9. Thanks for coming into the Community! It looks like you need to call into our Account Review team regarding your account status. Here is a link to their phone numbers and hours of operation. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Visitor

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hi, I am trying to login to my account it says :We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time. 

I am trying to get in touch India number but it is keep ringing. What is the matter?? 

How can I reactivate it??

Moderator

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hello @JoharO5. We are not able to discuss account specifics here in the Community but it looks like you need to speak with our Account Review team regarding the status of your account. Here is a link to their phone numbers and hours of operation.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Visitor

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Read my post again. I have mentioned "I am trying to get in touch India number but it is keep ringing." So there is no way I could contact them. If you cannot give resolution then give me a way to fix it.

Highlighted
Moderator

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hello @JoharO5. I'm sorry that you are having contacting our Account Review department but we'd like to see how we can help you get in touch with them. Could you please email us at social_support(at)constantcontact(dot)com with your username and a reference to this post? Thank you!


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
New Member

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hi, I am trying to login to my account it says :We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time.

 

Please help me regardint this

Tags (1)
CTCT Employee

Re: Now , My account is temporarily deactivated... Please make my account Inactive ...

Hi @JohnD226,

 

Due to security reasons, we cannot discuss account specifics here in the Community, but it looks like you need to speak with our Account Review team regarding the status of your account. Here is a link to their phone numbers and hours of operation.

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing