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One Email 15 Sent

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One Email 15 Sent

Can anyone tell me why when I send out a campaign email, some of my recipients get 15-20 of the same exact email on the one list?  I have been in this for over 15 years and it started about 8 mos ago. I am losing subscribers due to their getting so many of the same one.  

1 REPLY 1
CTCT Employee

Re: One Email 15 Sent

Hi @SusanT548

Thanks for bringing your question to the community! I've taken a quick look at your account, and I don't see any obvious duplicates or role addresses, which are the usual culprits in a situation like this. To protect the privacy of your contacts, I'm going to be sending you an email shortly to get a bit more information.

 

Nate M. 
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