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One of my contacts is not receiving my messages

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One of my contacts is not receiving my messages

Two of my contacts have been sent several messages but have not seen/received recent messages. They both have gmail accounts. Could this be an issue?
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Re: One of my contacts is not receiving my messages

Hi @TamsenH

 

It could be an issue with their email client if they both use gmail, but in order to properly diagnose the issue and work towards resolution I recommend calling our support department and selecting option "2" to speak to our team that specializes in deliverability issues. 

 

Thank you!

Natalie B.
Social Media Marketing Manager