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Opening up contacts

New Member

Opening up contacts

When I check to see which customers clicked onto my site, it will not open. This is the 2nd day in a row I can not open this. Please let me know if CC is having a problem. Thanks Barbara Forman
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Moderator

Re: Opening up contacts

Hi BarbaraF93

I am sorry to hear you are having trouble opening your click report. We aren't aware of any problems with this report recently. Can you help with some addional information?

 

- What browser/version are you working in?

- Are you seeing any error messages or a spinning wheel?

- What is the name of the email you are opening this report for?

 

Thanks for your help!

Hannah M.
Community and Social Media Support

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