Our subscription falls due on 15th July, 2017. We have submitted for payment under our account for the umpteenth time but returns with error message. Could you please rectify and deduct $108.00 for six months from our card details of which are on the account profile. We await your early response. PIVOTS AND ACHIEVERS LIMITED
I'm so sorry you were having trouble processing a new payment within your account. For the best assistance and to ensure account security, we ask that you please give our billing team a call. Please see their contact information here. For your reference and for others that might read your post and are unaware of how to make a prepayment, I'd like to share this article: Prepayment Guidelines.
Liz M. Customer Engagement Specialist
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