Our subscription falls due on 15th July, 2017. We have submitted for payment under our account for the umpteenth time but returns with error message. Could you please rectify and deduct $108.00 for six months from our card details of which are on the account profile. We await your early response. PIVOTS AND ACHIEVERS LIMITED
I'm so sorry you were having trouble processing a new payment within your account. For the best assistance and to ensure account security, we ask that you please give our billing team a call. Please see their contact information here. For your reference and for others that might read your post and are unaware of how to make a prepayment, I'd like to share this article: Prepayment Guidelines.
Liz M. Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!