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Payment issue

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Occasional Visitor

Payment issue

Dear CC,

 
I'm a long time user of your platform.
I tried to select a business plan for my new account and it is rejected three times in a row.
I gave the payment and the billing information, and then it says  
Oops! Something went wrong.
  [ Internal Server Error : 500 ]
 
Can you help me to find out any solution?
My user name is: vik.dudas@gmail.com
Best regards,
Viktor Dudas
 
1 REPLY 1
CTCT Employee

Re: Payment issue

Hey @ViktorD34,

 

Thank you for reaching out to us! Unfortunately, due to security reasons we are not able to trouble shoot billing issues publicly. I would recommend you give our billing team a call when ever you get the chance, they will be able resolve your issue! Here is there direct number  1-855-229-5506. Please feel free to reach out if you have any other issues.

 

 

Desi_B
Community & Social Media Support

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