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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Periodic email and suspend account

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Occasional Visitor

Periodic email and suspend account

Can I suspend my account at any time and just pay month to month? Do i get charged for a minimum when i unsuspend and then a min of at least one month usage at $20?
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Moderator

Re: Periodic email and suspend account

Hi @ArtB78. Thanks for coming into the Community! I'd be happy to briefly explain how you are billed. Constant Contact is a subscription service and you are charged monthly based on the active number of contacts in your account. However, if you need to take a break from your email marketing, our suspend program allows you to keep all of your content, reporting, and contact information stored for when you're ready to use it again for a small monthly fee. If you did want to take advantage of this program, please call our Billing team to start the suspension process. 


Caitlin M.
Community & Social Media Support

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