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Phone Call

New Member

Phone Call

I recently signed up for a trial of your service. I have received two phone calls from a member of your company (Scott) that I feel are very aggressive. We became disconnected on the first call (as I was heading to the subway) and his voicemail when calling back said that I was dumb for not talking to him, and that by not answering I wanted my business to fail. I will not be subscribing to your service.
1 REPLY
CTCT Employee

Re: Phone Call

Hi @TriciaL60

 

I am sorry to hear about this experience with our sales team! I would however like to thank you for your feedback on this interaction. Your feedback will definitely help provide a training opportunity for this agent. In fact, I would be happy to submit this feedback to a manager of this team. I can also update your contact preferences so you will no longer receive calls from our sales team.


Frankie P.
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