You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
Can I remove myself from the call list? I signed up for a free trial last week and I've already received 3 phone calls. I can't seem to remove my phone number from my profile, but I don't see an option to request that I don't receive a call.
Solved! Go to Solution.
I am sorry for the phone calls. I have added your phone number to our internal do not call database.
Can I please be removed? I don't know how many times I can ask this Dan Allen guy to stop calling. Funny he says "we take spam seriously" when he hasn't stopped emailing me or calling me. I already use Constant Contact for a business account, I don't need someone emailing me telling me about my own template. This is seriously making me consider biting the bullet and going over to Mail Chimp or whatever else I can find.
I apologize this is the experience you've had to date! This is definitely not the experience we want our users to have. Though we have successfully updated your contact preferences, we would also like to follow up with the appropriate department and submit feedback on this sales agent. Please email us at social_support(at)constantcontact(dot)com and let us know the username you signed up with as well as any further details of this experience you encountered.
You can locate our support contact information here. Also, below is a screenshot of where to click within your account to view our contact information. I hope this was helpful!