Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.
OMG how to make getting in touch overly complicated. Telephone numbers are not manned as per what it says on the phone, no email, no options and clearly no clue as to what GMT actually means.
Hi there. I am trying to contact you within the given times but no one answers and there is no email access on the site.
I'm sorry to hear that you're having trouble calling in. We are US based out of the East Coast so our hours are set in ET. Here's a list of our phone numbers, based on where you're located and who you are trying to contact. We're open right now so and our teams are more than happy to help with any questions you may have!
Spoke to a lovely guy now and all sorted.
Have to say that it was a pleasure. I suspect that the clocks going forward here and why the phones werent manned as the times are now different.
Thank you for reaching back out to us. I am happy to see you have received the assistance necessary. Please let us know if there is anything else we can assist with. Have a great day!