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Photos appear smaller in email blast

All Star

Photos appear smaller in email blast

Once I send my email, I find that the photos are smaller and the text/headline arrangement is different than on my template in the Desktop version. How can I make sure that what I format is how it appears in a person's email?

3 REPLIES 3
CTCT Employee

Re: Photos appear smaller in email blast

Hello @TomS0259,

 

Thank you for reaching out to the Community. I can definitely understand how important it is for you to know that your email is being viewed in the correct format.  If you could email us at social_support(at)constantcontact(dot)com with some additional information like the name of the email you are testing, the email client you are viewing it in and the version (Gmail, Outlook, etc), and if possible, an image of what you are seeing in your email client and a reference to this post, we'd be happy to help.

Tiago_R
Community & Social Media Support

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All Star

Re: Photos appear smaller in email blast

Thanks. I think I already had the answer... I have been reusing each month's template instead of a basic one to start each campaign. I will try this so that the template doesn't retain other tags. Thanks.

CTCT Employee

Re: Photos appear smaller in email blast

Hello @TomS0259,

 

I'm glad you found a solution!  If you run into any other problems, or have further questions, feel free to contact us here, or reach our support team directly here to receive real-time assistance.

 


Aaron H
Community & Social Media Support

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