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Please, I just subscribe to the monthly plan. Two unexpected things happened:

Occasional Visitor

Please, I just subscribe to the monthly plan. Two unexpected things happened:

1. I have not found the field to use the discount coupon "DSEP50" and 2. I was charged twice. I ask you to redo my subscription. My name: Valter Zomignani Invoices # 1443445152717 and 1443445093935 I await the solution of the incident. Thank you.
1 REPLY 1
Moderator

Re: Please, I just subscribe to the monthly plan. Two unexpected things happened:

Hi @ValterZ6

 

I took a look in your account and it appears as though you've spoken to our Billing Department and the charges were reversed. Did you need any additional assistance?

 

Thanks!

Natalie B.
Social Media Marketing Manager