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Possible to extend the time for check ins on the app?

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Occasional Visitor

Possible to extend the time for check ins on the app?

How long do you have to check guests in? I believe it's only till the end time of the event. Is there a way to extend this. Our issue is that some people register on the spot and then you have to refresh the app and check them in, which is annoying and sometimes we forget to do so. 

1 REPLY 1
CTCT Employee

Re: Possible to extend the time for check ins on the app?

Hello @AnnaF496,

 

Thank for for contacting us.  Great question!  Once an event is closed, you will need to update the attended status of registrants from the event dashboard itself.  This can be done by selecting the Dashboard tab and then clicking Manage Registrants.

 


Briody_W
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