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Posting on Social media doesn't work

Regular Visitor

Posting on Social media doesn't work

I tried multiple times, it gives me a little attention sign saying: error posting
1 REPLY 1
Moderator

Re: Posting on Social media doesn't work

Hello @SivanandaYogaA,

 

I am sorry to hear this is happening! 

 

Has the Social Share feature worked for you previously? What social media account is affected? 

 

If it worked in the past and this is a new issue, try disconnecting your social media account while in the Social Share window. You can disconnect your accounts by clicking on "Manage Channels" in the Social Accounts dropdown.

2017-04-04_17-53-23.png

After it is disconnected you can reconnect them.

I
f this does not correct it I encourage you to send us an email at social_support(at)constantcontact(dot)com with your username, the name of the campaign you are experiencing this issue with, and a reference to this post. We will investigate for you and figure out what is going on.

 


Nick S.
Social Media & Content Manager

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