Showing results for 
Search instead for 
Did you mean: 

Preview not sending


Preview not sending

When I try to send a preview to another email thats not a company email they don't receive it. Any insight to help?
CTCT Employee

Re: Preview not sending

Hello @BertW45,


I did take a look at your account, and the good news is I was able to successfully send and receive some tests. Deliverability issues within test emails can have quite a few different causes. The most common cause though is that the test is simply being sent to a spam, junk, or promotions folder. I would try sending a test to a wider variety of emails outside of your business, as well as checking all of your mail folders in case the test was put somewhere other than your inbox.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.