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Print Preview

I can't find a way to print a preview of my email. I need to get it reviewed by multiple people before sending, and there isn't a way to print it.
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8 REPLIES 8
CTCT Employee

Re: Print Preview

Hi @AngelaN68826,

 

Thank you for reaching out to us through the Community. In order for you to print out the email campaign, you will need to have it sent out first. As a workaround you can either send a test email to the people who need to review it or you can live send it to yourself first and then go into the email campaign's stats page by clicking on the email campaign's title in the email campaigns listing page, and then clicking on the More option located to the top right of the email status page and select the Print option. For more information on how to print out the email campaign, please click here. Then, after it has been reviewed, you can make a copy of the email campaign and then schedule it out to your contacts. I do apologize for any inconvenience this process may cause. Please let us know if you need assistance with anything else!

Lucas_D
Community & Social Media Support

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Re: Print Preview

This seems to be an unnecessarily clumsy work-around, especially since we used to be able to print an unsent email. Please consider putting that capability back in.

CTCT Employee

Re: Print Preview

Hello @WFPC,

 

I'm sorry for the hassle with that workaround.  Printed emails often do not accurately represent how a person will see the campaign in their actual email client.  Side-bars, page-breaks, and other changes on the screen can cause rather large differences between email and printed format.  For review purposes, it would be more accurate to send a test email to those whose approval is needed, so that they can see the same thing that your actual recipients will receive, rather than the printed version which may have different campaign widths, moved line-breaks, and of course page-breaks.

I'm adding you to the feature request for printing options on a draft email though, so that the design team knows that this is a feature that people are still wanting.


Aaron H
Community & Social Media Support

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All Star

Re: Print Preview

Thank you, Aaron. The reason I (and probably most folks) want the ability to print a draft is to give it to a proofreader, who can then mark up the paper copy for my review. I don't care about the formatting at that point.

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Moderator

Re: Print Preview

Hi @WFPC

 

You're very welcome! I can completely understand how helpful it would be to print a draft email  for proofreading. So thank you for sharing this feedback. While we do not have a time estimate on when a feature like this will be available, Aaron did successfully submit your feedback to the appropriate teams. Please let us know if there is anything else we can assist with in the meantime.

 

 


Frankie P.
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Regular Visitor

Re: Print Preview

It would be nice to know when you change something like that so we don't spend so much time trying to figure out what happened! 

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Occasional Contributor

Re: Print Preview

I found that we're much better off proofing it after sending it out as an email test.  Many times the lines in the text come out strangely and we have to rearrange the length of the sentences, the spacing, the bolding, size, etc.  We would never have seen those problems by printing a draft because everything looked perfect in the draft.

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Regular Visitor

Re: Print Preview

I agree with above comments--I have to print the email for my proofreader(s). It seems unnecessary that the print option has been removed.

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