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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Printing a sent email not working

MelanieK6743
MelanieK6743
Regular Visitor
‎04-02-2018 04:33 PM
‎04-02-2018 04:33 PM

Printing a sent email not working

I print our sent emails after they go out. This feature is coming up with an Error message and is not functioning properly. Could you please look into this?
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Curtis_P
CTCT Employee Curtis_P
CTCT Employee
‎04-05-2018 05:12 PM
‎04-05-2018 05:12 PM

Re: Printing a sent email not working

Hello @MelanieK6743,

 

Thank you for bringing this to our attention.

 

I'm sorry to hear that you are having trouble printing your campaign. You said that you are receiving an error message. Would you kindly tell us what this error message says? We will be able to more accurately troubleshoot the issue with this information.

 

Just in case I have also found an FAQ that explains how the print function works. Click here for more information.

 

We will be on the lookout for your reply.

Thank you!

-Curtis P
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