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Privacy question

New Member

Privacy question

we have clients with whom we wish to complete a survey, but the existance of these clients, and the survey and answers need to be between these parties only with no way, whatsoever, that the information requested or sent back is available from you, or via access by others to you. Understand that emails can be forwarded, etc......that's not what I am talking about. When we did a test, your responses talked about publicly puplishing?
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Re: Privacy question

Hi @BrianF7200

 

Good question, I'm glad you asked!

 

Once a survey has been published and has gotten responses you can choose whether or not to share your data by creating a response URL that you can then give to others. The option is automatically set to "No," so that there is no survey response URL. This can be changed from within the account by clicking on "No" and switching it to "Yes" which will create the URL, as seen in the following screenshots:

share results.png

share results YES.png

 

Constant Contact takes the privacy of our customer's information very seriously, and so we would not share your survey responses with any other parties or provide a way for people to access it other than by the response URL which you would have to personally create and share. 

 

I hope that helps to answer your question, but please let us know if you have any further inquiries!

Natalie B.
Social Media Marketing Manager