Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
Problems importing client email list from an an excel spreadsheet
Thanks for reaching out about this and we're sorry you can't upload your contacts. We know how important this is! Typically this error can be caused when the first row of a spreadsheet or file is blank, so you'll want to make sure the contents start on the very first line. In addition, be sure to consolidate multiple worksheets into the first worksheet of your spreadsheet and delete the extras. If you're still getting an error message, sometimes trying a different file type can help. Here's a helpful resource on formatting a file for the best results.
Nichelle M Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!