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Problems to create my emails

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Problems to create my emails

When I try to write my email I constantly see on my screen that says my changes culdn´t been saved and it tells me to refresh the page. This problem doesn´t let me work on my emails because I constantly have to rewrite everything. What can I do to fix this?

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CTCT Employee

Re: Problems to create my emails

Hello @VeronicaT285,

 

Thank you for reaching out to us. I'm sorry to hear you are experiencing issues when trying to work with or save your campaign. Have you experienced this before? Or is this something that has been going on recently? What browser are you currently working with? Have you tried using a different browser for testing purposes? If not, would you be able to test in a different browser? Would you be able to provide a screenshot of the error message you receive when working within the campaign, if possible?  You can email this information to social_support(at)constantcontact(dot)com along with a reference to this post. With this information we will be able to better determine why this issue is consistently happening. Feel free to add any additional information to this email, if necessary. 

Tiago_R
Community & Social Media Support

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