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Progressing from trial to paid - feeling a bit ripped off

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Progressing from trial to paid - feeling a bit ripped off

I have provided payment details. It has been processed and I have had a successful payment notification. However, it still says I am in demo and I am rendered unable to do the work I need to do. What is the turnaround time on having the 'trial end' notification lifted so that I stop having it throw errors when I try to actually work on my campaigns?
1 REPLY 1
Moderator

Re: Progressing from trial to paid - feeling a bit ripped off

Hi @First-NameL713457

 

I apologize you still have a notification saying you're in a trial account! Once a plan is bought, the trial period in your account should end immediately. In fact I took a peek and can see your account is no longer set as a trial account. I suggest logging out your account, closing the browser, reopening the browser, and logging back in. 

 

I hope this helps!


Frankie.P
Community & Social Media Support

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