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Re: Contact Management Search Window Too Narrow

SOLVED
Occasional Contributor

Re: Contact Management Search Window Too Narrow

Many of my customers have only two letters in their surname. eg: Li, Ng, Su... The contact search seems to only allow a three letter surname search. Anyway of getting around this?
4 REPLIES 4
Honored Contributor

Re: Contact Management Search Window Too Narrow

That's most likely a limitation of the search code.  Did you try a "space" after the two letters?

CTCT Employee

Re: Contact Management Search Window Too Narrow

Hi @DougH5,

 

Our system does only allow a minimum of 3 letters when searching a contacts name in the Contact Search bar, but you can always go to the "Advanced Search" and search the customers last name here!

2016-08-09_10-22-15.png    2016-08-09_10-23-26.png

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Occasional Contributor

Re: Contact Management Search Window Too Narrow

Thanks for the solution Hayley.  It works!

Occasional Contributor

Re: Contact Management Search Window Too Narrow


@Hayley_L wrote:

Hi @DougH5,

 

Our system does only allow a minimum of 3 letters when searching a contacts name in the Contact Search bar, but you can always go to the "Advanced Search" and search the customers last name here!

2016-08-09_10-22-15.png    2016-08-09_10-23-26.png



Thanks for the solution Hayley.  It works!