cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Customer service is not working

Highlighted
Occasional Contributor

Re: Customer service is not working

I know your chat is closed for Weekend and Labor Day.  But, why s email support closed?  I wanted to post a question to change your basic event registration form.  I want to put the registration in Spanish by using Custom Fields but, I DO NOT want the default First Name, Last Name and Email in English as 'Required'.  My Spanish viewers won't know what the words mean or why they have to provide this data twice.

1 REPLY 1
Moderator

Re: Customer service is not working

Hello @DeanS73. I apologize that you were not able to receive support when you needed. All means of support, including phone, chat and email were closed over the weekend and yesterday in recognition of Labor Day. At this time, our Event product does not support international language, which includes the registration form. This means that the required fields of First Name, Last Name and Email Address can not be edited to translate into Spanish. This is a feature request that we have heard about from customers and I will put in feedback for you. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!