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Re: Customer service is not working

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Occasional Contributor

Re: Customer service is not working

I know your chat is closed for Weekend and Labor Day.  But, why s email support closed?  I wanted to post a question to change your basic event registration form.  I want to put the registration in Spanish by using Custom Fields but, I DO NOT want the default First Name, Last Name and Email in English as 'Required'.  My Spanish viewers won't know what the words mean or why they have to provide this data twice.

1 REPLY 1
Moderator

Re: Customer service is not working

Hello @DeanS73. I apologize that you were not able to receive support when you needed. All means of support, including phone, chat and email were closed over the weekend and yesterday in recognition of Labor Day. At this time, our Event product does not support international language, which includes the registration form. This means that the required fields of First Name, Last Name and Email Address can not be edited to translate into Spanish. This is a feature request that we have heard about from customers and I will put in feedback for you. 


Caitlin M.
Community & Social Media Support

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