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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Re: Its very difficult to find scheduled emails and edit them in this new format

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Member

Re: Its very difficult to find scheduled emails and edit them in this new format

There are some event registrations I can't even get to because of the endless twirl of "LOADING" on all the campaigns on the list. I've filed the event registrations in their own folder so I can get to them, but it still doesn't load all the events and eventually times out and logs me out due to inactivity while I wait for my events to load. I HATE THE NEW LAYOUT!!

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Moderator

Re: Its very difficult to find scheduled emails and edit them in this new format

Hello @CareyM28. I'm so sorry that you're having trouble with your campaigns loading. I believe that this might be caused by a browser issue. If you could, please try to access your event registrations in a different browser. If your account loads better on a different browser, then you most likely have a third-party plugin that is interfering with Constant Contact. Here is how you can disable them.

 

If you are still having trouble accessing your event registrations when you are in a different browser, we recommend running a speedtest for your internet connection. Constant Contact works best with an upload and download speed of 2mbps. Please let us know if either of these suggestions work for you.


Caitlin M.
Community & Social Media Support

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