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Re: Sorting Options in Library

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Occasional Visitor

Re: Sorting Options in Library

I'm trying to clean up my library by getting rid of older pictures. I can't find a way to sort oldest to newest anymore. Am I missing something or is this feature not available anymore? I have gone to list view and cannot click on date added or basic information, neither of them are actionable. I have way too many photos to scroll to the bottom every time I want to delete something. Any guidance is greatly appreciated!!!

3 REPLIES 3
CTCT Employee

Re: Sorting Options in Library

Hello @BrendaM810,

 

Thank you for reaching out to the Community! I apologize that you are unable to see how to sort your images in your library from oldest to newest. You should be able to select date added to switch it from oldest to newest and back. If you are unable to click on that option, please try in a different browser just to troubleshoot this issue. We completely understand how important and valuable your time is! 


Zoe_H
Community & Social Media Support

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Occasional Visitor

Re: Sorting Options in Library

Thank you so much for your quick response Zoe. Unfortunately I've tried Chrome, Explorer and Firefox with no changes. I also tried in the app but the only sort options there are name and most recent. Any other ideas?
CTCT Employee

Re: Sorting Options in Library

Hello @BrendaM810,

 

Of course! I took a look into your account, and I found that we have a defect with our system that does not allow us to sort through the images in the library if you have over 1,000 pictures. I do apologize for any inconvenience this has caused. I have tracked this defect over to our engineers for review, and you will be contacted by email when it is fixed. Thank you! 


Zoe_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.