Thanks for joining us in the Community, I can certainly see why it would be valuable to receive feedback from your customers. In the email you sent, customers will have the option to respond using your reply-to email address, which may not be ideal for you.
Another option for you, would be some features of our Email Plus package that would consist of a Poll Block as well as a Survey tool.
If you are interested in upgrading your monthly plan to include all the features of survey as well as the ability to have up to 10 unique logins for others in your organization and increase your library size, feel free to click here.
Brian_H Community & Social Media Support
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