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Re: contacts not loading

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Visitor

Re: contacts not loading

Constant Contact not loading for over a week now...

Tried IE and Moz with same result it sticks on the loading page.

Wanted to send business email sale but cannot with my Constant Contact!

Help us out

Terry                        

1 REPLY 1
CTCT Employee

Re: contacts not loading

Hi @TerryM1!

 

I am so sorry you haven't been able to resolve Constant Contact in your browsers! Let's see if we can troubleshoot this a bit here and get you able to send out!

When it comes to connectivity, sometimes trying a new browser will help, but it sounds like you've done this without luck. I have some clarifying questions that might help troubleshoot this further. Could you please reply to this post with the following information:

1. Are you working on a laptop or desktop computer?
2. Are you hard wired into your internet, or on WiFi? Is it a work or a private/home network?
3. In your browser of choice, could you please load your internet speed and reply with the download and upload speeds, as well as ping?

 

Can you also go through this FAQ/Tutorial on Connectivity issues, and let me know if any of the steps there helped?

I look forward to your responses so we can assist you further!

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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