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Re: rotate image

Occasional Visitor

Re: rotate image

I did everything instructed including selecting "export" but the properly rotated image didn't show up in my photo library.

Highlighted
Moderator

Re: rotate image

Hi @AngelaP8 

 

I apologize this is happening with your image! After troubleshooting in your Library with a test image I was unable to replicate this same experience. In fact, I can see there are rotated versions of some of the images saved in your Library. Are you still in need of assistance? Which images were you trying to edit? Are you seeing the same unedited image twice? What browser are you working in? We have seen cases where the edited image file does not show in the Library. As a helpful workaround we suggest refreshing your webpage once you upload your image, and then edit it as needed.


Frankie P.
Community & Social Media Support

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