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ReCAPTCHA Upgrade

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ReCAPTCHA Upgrade

Sporadically our sign-up form - 

https://visitor.r20.constantcontact.com/manage/optin?v=0015cmPQt-mEAdMVhbSrxiua98tKyr51o9z - indicates that Constant Contact needs to upgrade its ReCAPTCHA API from Version 1 to a more current version by 3/31/18. Is this something I need to do, or is it something CC needs to do?

7 REPLIES 7
CTCT Employee

Re: ReCAPTCHA Upgrade

Hey @SteveB155,

 

Thank you for reaching out to us regarding the ReCAPTCHA. So this is a new known issue that we are currently working on resolving. We recommend refreshing your screen or attempt to use another browser to view the correct Captcha. But I can have them notify you once the issue is corrected!

 

Desi_B
Community & Social Media Support

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Occasional Participant

Re: ReCAPTCHA Upgrade

any word on this? we are having the same issue sometimes.

CTCT Employee

Re: ReCAPTCHA Upgrade

Hey @SuzaneN,

 

I really apologize but this is still an ongoing issue. I understand that you want to be able to remove that ReCAPTCHA but this is still something that we are working to resolve.

 

Please let us know if you have additional questions. Thanks!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!


Occasional Participant

Re: ReCAPTCHA Upgrade

thank you, we would like to know when it is fixed.

CTCT Employee

Re: ReCAPTCHA Upgrade

Hello @SuzaneN,

 

Sure thing! Please send an email to social_support(at)constantcontact(dot)com with your account username, a mention of this post and the email address where we can inform you once this issue is resolved. In the meantime, please let us know if you have additional questions.

 

Thanks!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!


Occasional Visitor

Re: ReCAPTCHA Upgrade


@SteveB155 wrote:

Sporadically our sign-up form - 

https://visitor.r20.constantcontact.com/manage/optin?v=0015cmPQt-mEAdMVhbSrxiua98tKyr51o9z - indicates that Constant Contact needs to upgrade its ReCAPTCHA API from Version 1 to a more current version by 3/31/18. Is this something I need to do, or is it something CC needs to do?


Also encountering this issue. Any update on a solution?

CTCT Employee

Re: ReCAPTCHA Upgrade

Hi @user0841

 

It's good to see you in the Community. Thanks for reaching out to us regarding the Recaptcha issue. 

 

We don't have any updates, but I'd be happy to track your feedback and put you down for an email update when we have one. 

 

Thanks again for your feedback!

 


Alex S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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