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Reactivate Account

Occasional Visitor

Reactivate Account

I need to reactivate my account to get email addresses that were used for that account. 


I can't speak to a representative cause the robot keeps asking for a number associated with an account. Since my account is not active it won't let me speak to a real person. 



CTCT Employee

Re: Reactivate Account

Hello @SmokeHallF,


Thank you for reaching out to the community. I'm sorry that you were unable to get through to a representative. The Constant Contact billing department will be able to help you reactivate your account with the right plan. You can find their hours and contact information here. You should have no trouble getting through by contacting the billing team directly.


I hope this helps!


Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

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Occasional Organizer

Re: Reactivate Account

Hi Curtis,


I am having the same issue! I would like to reactivate my account if my contacts still remain. Would you be able to check on this for me? I can't figure out how to make a post to the community at large. 


Thank you so much!

CTCT Employee

Re: Reactivate Account



Thank you for reaching out to the Community! You will want to contact our Billing department directly regarding reactivation. Click here for the available hours and contact information.


In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!

Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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