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Removing a contact from a scheduled campaign

SOLVED
Occasional Participant

Removing a contact from a scheduled campaign

If an email is already scheduled but I need to remove a contact, can I simply remove the campaign from the contact's profile? Or, do I have to unschedule the campaign and manually remove the contact?

2 REPLIES 2
CTCT Employee

Re: Removing a contact from a scheduled campaign

Hello @LeighS934 ,

You can simply go to the list you scheduled your campaign to send to and take that contact off the list. This will ensure that contact will not receive the email. Just remember if you would ever like them back on the list you will have to manually add them after the campaign is sent.  


Liz_M
Community & Social Media Support

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Occasional Participant

Re: Removing a contact from a scheduled campaign

Thanks, Elizabeth! :smileyface: