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Reporting Improvements

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Occasional Visitor

Reporting Improvements

I left you guys a comment yesterday through the survey about enhancing the reporting in regards to the click through rate - showing when and how many times each contact clicked that link - shows more interest from contact to contact. Here's another opportunity - I included an RSVP for a convention we were attending, and I see that one contact left a response, but I can't even see what their response was.... just that he responded. Unless I'm just not finding it... in that case, please reach out and let me know.
1 REPLY 1
Moderator

Re: Reporting Improvements

Hi @BeauL38 

 

Thank you for reaching out to the Community with your feedback! We are always open to ways we can better our user's experience. I also would be happy to share how you can find this RSVP action block results in your account. If you used an RSVP action block in your email, you can find the RSVP responses on the Email Details page.

 

campaigns-tab-email-name-steps12.png

 

On this page you will then scroll down to the RSVPs section and click "Show Report" to view the breakdown of responses.

 

3ge-email-details-rsvps-show-report-step3.png

 

With that said, I have taken a look at your most recent campaign and am unable to see any responses to our RSVP block. Where do you see the one response you mentioned? Having any details of this or screenshots are helpful information to have!


Frankie.P
Community & Social Media Support

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