Hello @JamesH3538. I apologize for the experience that you had with a member of our Sales team. I will certainly submit your feedback so we can use this as a coaching opportunity. I do see that you currently have a trial with us and we're happy that you want to try us out for your email marketing!
Please don't hesitate to reach out to us here in the Community if you have any questions. Also, feel free to check out our Help Center that has many different articles for you to browse and also some video tutorials!