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Scheduler did not send my campaign

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Regular Visitor

Scheduler did not send my campaign

I scheduled something to go out at 6am ET, it is already 7:13am ET.

 

I cannot unschedule to send it now, because it shows as "Active." But it is certainly not active!

 

Help please,

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1 REPLY 1
CTCT Employee

Re: Scheduler did not send my campaign

Hello @JasonS520,

 

Thank you for reaching out to the Community!

 

I know how important it is to have your email sent on time. I apologize for any delay. I am more than happy to assist with this today! I hope the email was fully sent by the time that you receive this message. If that is not the case then I would want to look further into this for you. Please send an email to social_support(at)constantcontact(dot)com with the following information:

 

Your username:

The name of the email in question:

 

Please also include a mention of this post in the email that you send to us.

Again, I apologize for any delay. Thank you for using Constant Contact, have a great rest of your day!

 

 

Evan G.
Customer Engagement Specialist
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