Oh no! I’m sorry to hear that you are not receiving those test emails. There are a number of reasons why a test email may be delayed or not received at all. Please check your spam or junk folder to see if it is there. If it is not there, please try sending a test to a different address. If you receive the test on the other address then it is likely being blocked on the original address. If that is the case, I would suggest whitelisting Constant Contact on your security program. Click Here for our whitelisting information.
If you continue to have issues receiving those test emails then I would suggest giving us a call to further troubleshoot. We have a deliverability team that would be happy to further assist. Please Click Here for our contact information.
I sure do hope that this helps. Thank you for using Constant Contact, have a great day!
Evan G. Customer Engagement Specialist If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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