cancel
Showing results for 
Search instead for 
Did you mean: 
Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).

Send email to LIST1 (All emails) but exclude LIST2 (Customers)

Occasional Visitor

Send email to LIST1 (All emails) but exclude LIST2 (Customers)

Hi guys,

 

I have two sets of email data. All Leads (which is every email I have as a lead, including those who have converted into a paying customer) and Customers, which is any lead that is currently a paying customer. How can I send a email to All Leads but EXCLUDE anyone on the Customer list?

 

Thanks.

1 REPLY
Highlighted
CTCT Employee

Re: Send email to LIST1 (All emails) but exclude LIST2 (Customers)

Hello @GavinM261,

 

That is a great question!

 

To do this make sure that you have created two separate lists containing, one with "All Leads" and the other named "Customer List". Then you will want to access the Customer List and select all of the contacts in this list with the selection box next to the "Name" header.

 

Once all contacts in this list are selected you will then click on Manage Lists and choose Remove from Lists.

 

manage_lists_remove_list_23

 

 Select which lists to remove the contacts from and click the Remove button.

 

select_lists_remove_button_45

 

This will make sure that all of the contacts in your Customer List have been removed from the All Leads list. That's it!

For full instructions just click here for an FAQ.

 

Please feel free to reach out to us if you need any more assistance. We will be here to help!

 

 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!
Loading script asynchronously